I have been in beauty industry for over 20 yrs Beauty salons typically require a minimum 24-48 hour notice for cancellations, with fees (often a percentage of the service or the full amount) charged for late cancellations or no-shows. For late arrivals, salons may shorten or cancel the service, often still charging the full amount, and may require pre-payment or a deposit for future bookings if lateness is repeated. Payment is usually due in full at the time of service unless a deposit was required at booking. Late arrival policy Notification: Contact the salon as soon as you know you will be late. Consequences: Your service may be shortened or rescheduled if you are too late to accommodate it without delaying other clients. Cost: You may still be charged the full amount for the service booked, even if it is cut short. Repeated lateness: Salons may require full pre-payment for future appointments or refuse to book future appointments. Cancellation and no-show policy Notice period: A minimum of 24 to 48 hours' notice is common to avoid a fee. Late cancellation/no-show fees: A fee, such as 50-100% of the service cost, is typically charged for cancellations made within the notice period or for no-shows. Deposit: Some services require a non-refundable deposit, which is forfeited for late cancellations or no-shows. Exceptions: Salons may waive fees on a case-by-case basis for genuine emergencies, but this is at their discretion. Repeated issues: Missing multiple appointments can lead to being banned from the salon or being required to pay upfront for all future services. Payment policy When to pay: Payment is generally due in full at the end of the service. Deposits: A deposit may be required to secure certain appointments, which is put towards the final cost unless forfeited due to a policy violation. Pre-payment: Some salons may require full payment upfront for future bookings if you have a history of lateness or no-shows. Late fees: A specific late fee may apply, or the late arrival policy may still result in being charged for the full service. General advice Be clear and transparent: Make sure your policies are clearly displayed on your website, social media, and in the salon. Confirm details: Confirm the exact policy and fees with the salon before booking, especially for complex or long appointments. Communicate: Always call to inform the salon as soon as possible if you need to cancel or know you will be late